Job Information
Community Health Network Associate Desktop Support Tech in Indianapolis, Indiana
Associate Desktop Support Tech
Job Ref
2404586
Category
Professional & Business Support
Job Family
Information Technology
Department
IT Client Services
Schedule
Full-time
Facility
Shadeland Station
Shadeland Ave
Indianapolis, IN 46256
United States
Shift
Day Job
Hours
8:00am - 5:00pm, Monday - Friday, travel required
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
As part of the desktop support team, the Associate Desktop Support Tech will perform Level 2 support centered around the deployment and disposal of IT equipment for customers, ensuring the assistance is prompt, friendly, and effective; provide support to customers for Microsoft Office, healthcare-related software, etc. This role will perform analysis and implementation of desktop-related projects. This position will require traveling to Community Health Network sites of care for support.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
· High School Diploma or GED required.
· Associate degree in microcomputer technology preferred.
· Two (2) years in customer service required.
· Three (3) years of experience in microcomputer hardware, software and/or support preferred.
· Strong communication skills.
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.