Job Information
Community Health Network Supervisor Patient Access - North in Fishers, Indiana
Supervisor Patient Access - North
Job Ref
2403879
Category
Administrative & General Support
Job Family
Customer Service
Department
CPN Patient Access
Schedule
Full-time
Facility
Health Pavilion Fishers
13050 Parkside Drive
Fishers, IN 46038
United States
Shift
Day Job
Hours
8:30am-5:00pm M-F
Every other weekend
Join our community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.
Make a Difference
The Patient Access Supervisor is responsible for managing day to day operations, identifying improvement opportunities, and developing employees. The Supervisor is responsible for making decisions and collaborate with other leaders to ensure successful daily patient access operations. The Supervisor monitors key quality and productivity metrics to ensure long term success in all areas of patient access operations.
Exceptional Skills and Qualification
High School Diploma or GED (Required)
One of the following is required Certifications/Licensures: (NAHAM Certified Healthcare Access Manager (CHAM) within one (1) year from hire Certifications/Licensures: (NAHAM Certified Healthcare Access Associate (CHAA))
3+ years: Minimum of three years of experience in a healthcare, medical office, customer service, or leadership position. (Required)
Must have knowledge of insurance requirements, including current verification and authorization procedures
Must lead by example with CHNw PRIIDE values
Must have excellent written and verbal communication skills
Must have effective listening skills
Must have excellent computer skills
Must be committed, motivated and energetic
Must be willing to mentor and coach staff for success
Ability to be flexible
Ability to self-manage time appropriately, multi-task and prioritize on a day to day basis
Ability to resolve conflict
Ability to maintain confidentiality
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.